Refund policy

Last updated: January 19, 2026

At Tommy’s Kitchen, we take pride in the quality of our sauces, seasonings, and dressings. Due to the nature of food products, all sales are final.

🚫 Returns

For food safety reasons, we do not accept returns on any sauces, seasonings, or dressings.

📦 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

📧 customerservice@tommyskitchen.co

Please include:

Your order number
Clear photos of the damaged or incorrect item(s)

Once reviewed, we will gladly offer a replacement or refund, at our discretion.

📬 Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, Tommy’s Kitchen is not responsible for lost or stolen packages. We recommend contacting the carrier directly for assistance.

💳 Refunds

Approved refunds will be issued to the original payment method. Processing times may vary by bank but typically take 5–10 business days to appear.

❓ Questions

If you have any questions about our return policy, please contact us at:

📧 customerservice@tommyskitchen.co

We’re happy to help.